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Build stronger relationships with your customers, and earn and keep their trust, with SAP C/4HANA. This in-memory customer experience (CX) suite offers cloud solutions for marketing, commerce, sales, service, and customer data and uses intelligent technologies like machine learning to power real-time engagements. It Includes
--> SAP Customer Data Cloud from Gigya.
--> SAP Commerce Cloud.
--> SAP Marketing Cloud.
--> SAP Sales Cloud.
--> SAP Service Cloud.

“Deliver the personalised experiences customers want and the privacy they demand. Redefine the end-to-end personalised and distinctive customer experience.”

Why SAP C/4 HANA for customer engagement....?

Transform your business faster - SAP C/4HANA was built to help you thrive in an economy where products are becoming services – and the experience of selecting, buying, consuming, and getting help with those services is quickly becoming the differentiator.
Build trusted relationships - Fourth-generation CRM is not about automating transactions or managing processes, it’s about creating a series of moments which feel genuine and inspire trust. SAP C/4 HANA gives customers control over their data and how it’s used, sold, or marketed.
Create great experiences, every time - With tight integration to SAP S/4 HANA and your other enterprise systems, SAP C/4 HANA breaks down silos – and empowers employees across every department to create simpler, personal, and more helpful connections with customers.
Keep up with your customers - With an in-memory architecture that leverages of SAP Cloud Platform, our customer experience software provides rich micro services for extension and integration – so you can bring consumer-driven innovation to market in record time.
Trusted relationships - Gain a deeper understanding of your customers, predict and proactively meet their needs and provide personalised customer experiences.
Customer first - Puts customers at the centre of your business with deeply integrated features that help build trusted experiences.